Frequently Asked Questions
Everything you need to know about shopping with Sweet Pineapple.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our delivery options to more countries soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How long does delivery usually take?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your items sooner.
Are the products at Sweet Pineapple ethically sourced?
Yes, we prioritize working with suppliers who adhere to fair labor practices and sustainable manufacturing processes across our entire catalog.